Shipping policy
Shipping Locations
At UK Multi Mart, we are pleased to offer delivery to customers within the United Kingdom. We currently do not offer international shipping, but we are working on expanding our reach.
Delivery Times
We aim to process and dispatch all orders as quickly as possible. Once your order is processed, the estimated delivery time is between 3 and 11 business days. Delivery times may vary depending on your location, product availability, and other factors.
Please note:
- Orders placed on weekends or public holidays will be processed on the next working day.
- These timeframes are estimates, and delays beyond our control (such as customs processing or courier delays) may occasionally occur.
Shipping Costs
Shipping costs are calculated at checkout and will vary based on the weight and size of the items in your order. We strive to offer the most competitive shipping rates to ensure that your experience is affordable and convenient.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your delivery and get real-time updates.
Undeliverable or Lost Packages
If your package is undelivered or lost in transit, please contact us within 30 days of your order date at [insert email/contact page link]. We will work with the courier service to resolve the issue as quickly as possible.
Delays and Exceptions
In some rare cases, delivery may take longer than expected due to unforeseen circumstances such as customs delays, courier issues, or weather conditions. We will keep you informed if any such delays occur.
Contact Us
If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at nadiaashrafabid@gmail.com.
Thank you for shopping with UK Multi Mart! We look forward to serving you.